Docs-Armania
  • Armania - Alotheme
  • Getting Started
    • Open store
    • Upload theme
      • Active Theme
    • Update theme
    • Create Required Metafields
    • Translate Theme
      • Translate theme
      • Translate product
  • Other
    • Require apps (free)
  • Home Page
    • Header
      • Top header
      • Header style
      • Logo
      • Megamenu
      • Vertical menu
    • Section
      • Slide Show
      • Collection list slider
      • Countdown Products
      • Carousel Products
      • Image with text overlay
      • Tab Products
      • Image cards
      • Blog posts
    • Footer
    • Cross sell popup
    • Promotion product popup
    • Newsletter popup
    • Mobile Menu
    • Text runs popup
  • Other Pages
    • Collections
      • Collection sidebar
      • Collection banner
      • Product Collection
      • Infinite Scroll
    • Product Page
      • Product detail
      • Tab accordion
      • Product thumb left
      • Product thumb right
      • Grid 1 column
      • Grid 2 column
    • Pages
    • Blogs
  • Theme Setting
    • Theme setting
      • Generals
      • Color
      • Typography
      • Layout
      • Product page
      • Product -> Section
      • Product->variants
      • Shipping rates calculator
      • Newsletter
      • Social media
  • Support theme
    • Alotheme Support
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  1. Support theme

Alotheme Support

PreviousSocial media

If you are unable to handle your problems in this documentation, don’t hesitate to send us a support ticket here. Each comes with 6 months of support and free lifetime updates for your Theme.

Once the 6 months support is up, you have the opportunity to extend support coverage up to 6 or 12 months further

  • If you don't extend the support, you will still be able to submit bugs report via email or item comments and still have access to our online documentation knowledge base and video tutorials.

  • Envato clarifies item support policy .

  • We have an advanced, secure to handle your requests. Support is limited to questions regarding the theme’s features or issues that are related to the theme.

If you want customization service please contact us at any time.

How To Receive Free Support

  • Step 1 – Go to Ticket System ()

  • Step 2 – If you do not have account, click to Create an account.

  • Step 3 – Fill all the required fields then click Register

  • Step 4 – After Creating account successfully, you will be redirected to the ticket creation page, continue to follow the instructions to create a new ticket

Note*: Provide more details about the problem such as describe, screenshot ... and please wait for our response(within 10-24 hours)

here
ticket system
https://support.alothemes.com/